• Call hold, call transfer, and call waiting
• Directed call pickup and group call pickup
• Call park and call pickup
• Bridged line appearances
• Multi-stage digit collection
• ACD agent check-in/check-out and agent
available/unavailable controls
• Distinctive ringing, visual alerting
• Intercom
• Calling and called party display
• Centralized conferencing
• Call forwarding indication
• Enhanced Caller ID
• Voice Mail
• Anonymous Call Block
• Call Waiting
• Speed Dialing
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